Effective Date: 2 July, 2025
This Privacy Policy explains how SABA Medical Center (“we”, “our”, or “us”) collects, uses, discloses, and protects your personal data when you visit our website (https://sabamedical.com) or use our online services. By using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect the following types of information:
- Personal Information: Full name, contact details (email, phone), ID number, date of birth, and other information provided during appointment booking or package purchase.
- Medical Information: Any health-related information you provide to us while booking or using our medical services.
- Payment Information: Billing details required for payment (processed securely through third-party gateways).
- Technical Data: IP address, browser type, device information, and website usage through cookies and analytics tools.
2. How We Use Your Information
We use your information for the following purposes:
- To process orders, payments, and appointment bookings.
- To deliver healthcare services and respond to your inquiries.
- To comply with legal and regulatory requirements under Saudi law.
- To improve website performance and user experience.
- To communicate updates, offers, or important notices (with your consent).
3. Sharing of Information
We do not sell or rent your personal data. However, we may share your data with:
- Authorized healthcare staff for diagnosis and treatment purposes.
- Payment gateway providers for secure transaction processing.
- Regulatory authorities if required by law or court order.
4. Data Storage and Security
Your personal data is stored securely in compliance with the Saudi Personal Data Protection Law (PDPL). We use encryption, access controls, and regular monitoring to safeguard your information.
5. Cookies and Tracking
Our website uses cookies and similar technologies to enhance your browsing experience and collect usage data. You can control cookie settings through your browser preferences.
6. Your Rights
You have the right to:
- Access and review your personal data.
- Request corrections or updates to inaccurate information.
- Withdraw consent for marketing communications.
- Request deletion of your personal data, where applicable by law.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies before sharing your data.
8. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. Continued use of the website implies your acceptance of the revised policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:
- Email: info@sabamedical.com
- Phone: 920008470
- Address: Saba Al Bawadi, Kingdom of Saudi Arabia
